Returns & Exchanges

At Carrier, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If a piece doesn't fit your space or style, our streamlined process ensures a quick exchange or a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully repack your items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your box.

• 4.
  Drop Off or Schedule Pickup

  Take your package to any authorized carrier location or contact our support team to schedule a convenient home pickup for oversized furniture.